CashCall Mortgage

Overview

CashCall Mortgage approached Dynascale Technologies in early 2024 with a need for a managed private cloud solution since their on-premises private cloud hardware was near the end of lifecycle.

Additionally, they had pending network appliance support renewals that were not cost-efficient, considering the business requirements originally behind those solutions had changed.

These are common entry points for managed private cloud solutions where companies can shift from a less flexible Capex model to a budget-friendly Opex model.

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About CashCall Mortgage

Impac Mortgage Corp dba CashCall Mortgage® (CashCall Mortgage) provides innovative mortgage brokering and real estate solutions that address the challenges of today's economic environment. CashCall Mortgage specializes in low interest loan products for people looking to refinance their existing mortgage, buy a home or purchase an investment property. Cash Call Mortgage's lending products include financing for borrowers looking for conventional home loans and non-conventional loans for real estate investors and self-employed borrowers. CashCall Mortgage's competitive interest rates set them apart from their competition and their technology streamlines the application process, combined with exceptional customer service, makes for a hassle-free experience for its customers.

Key Requirements for the Solution

• VMWare capable solution
• Latest generation servers with more cores and memory per server
• Enterprise level storage network with low latency and improved ICT capabilities
• Enterprise level firewall and VPN solution that met current business requirements and budget
• Cost efficient but well supported primary and remote (DR) backup
• 24/7 Network and Cloud engineering support with a solid SLA
• Migration with minimal workload interruption
• Integration with custom customer security features
• Integration with existing remote customer networks

The Dynascale Solution

Dynascale managed to seamlessly meet all of the key requirements presented by CashCall Mortgage since every requirement was included in our portfolio of standardized private cloud solutions building blocks. We worked with the CashCall Mortgage IT team to consider each of the possible options from our standard offerings to reach a solution that met all of their needs and budget. We then planned and executed a joint project to complete the migration within 4 weeks while maintaining the commitment to minimal to no workload interruptions.

Most of the heavy lifting during the migration was done by the Dynascale team so the CashCall Mortgage IT team could remain focused on supporting their business. CashCall Mortgage web applications include load balancing and web application firewalling, which is great for security but can be challenging to deconstruct and reconstruct on a different platform. Our teams collaborated by quickly bringing the right resources together and carefully solving each challenge to ensure we kept project milestone delivery on time.

Case Conclusion

The project to design, provision, build, and migration completed on-time and scope despite some challenges by allowing for task time buffers which rolled up to the milestone level to ensure dependent milestones completed on schedule. Dynnascale and CashCall Mortgage made a concerted effort to ensure the correct resources where available throughout the engagement.

This meant not only engineering resources but management in case an unplanned change request was needed to stay on track. Dynnascale has continued to provide network engineering support for the CashCall Mortgage private cloud, ZTNA / VPN, and office location networks successfully through a cost-efficient professional services add-on.

“ The transition to a Dynascale private cloud was seamless. We saw an immediate improvement in uptime, response times, and customer satisfaction. We can scale confidently now. “

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