Careers

Core Responsibilities

Brand & Messaging (Strategy + Execution)

• Own and evolve Dynascale’s brand identity, value propositions, and messaging across all channels.

• Develop and enforce brand guidelines to ensure consistency across digital, sales, and partner-facing assets.

• Lead creation of high-quality content including case studies, one-pagers, presentations, website content, and thought leadership.

Demand Generation & Campaigns

• Plan and execute integrated campaigns across digital, social, email, paid, events, and partner channels.

• Establish and manage a predictable demand-generation engine aligned with revenue goals.

• Optimize SEO/SEM and digital performance to increase visibility, traffic, and lead generation.

• Own marketing analytics dashboards to measure campaign effectiveness, lead quality, and pipeline contribution (in partnership with Sales).

Events & Field Marketing

• Lead planning and execution of events, trade shows, sponsorships, and speaking opportunities.

• Develop pre-, during-, and post-event activation strategies to maximize event ROI and accelerate pipeline

Partner Marketing

• Own the Partner Marketing program end-to-end, from messaging and collateral to joint campaigns with strategic partners.

• Collaborate with Sales to ensure co-marketing efforts reinforce partner-driven demand generation, brand amplification, and measurable pipeline contribution

Go-to-Market (GTM) Support

• Collaborate with Sales and Product teams to support GTM launches, ensuring clear messaging, compelling collateral, and coordinated rollout plans.

• Develop and maintain sales enablement materials including value-based pitch decks, competitive briefs, and training content empowering the sales team to communicate value effectively.

Cross-Functional Collaboration

• Work closely with Sales, Product, and CSM teams to ensure alignment on market positioning, messaging, and campaign execution.

• Provide insights on market trends, customer needs, and competitor activity to inform strategy.

• Align segmentation, ICP definition, and buyer personas with GTM priorities.

Revenue Systems, CRM, and Process Integration

• Own the marketing-related CRM architecture and configuration (in partnership with Sales Ops/RevOps), ensuring lead routing, scoring models, lifecycle stages, and attribution logic are accurate, scalable, and aligned with GTM motions.

• Design and maintain end-to-end marketing process flows across the demand funnel (inquiry → MQL → SQL → opportunity), ensuring clarity of handoffs, accountability, data hygiene, and auditability.

• Define integration requirements and workflows between HubSpot (or chosen MAP) and other sales and back-office systems, including quoting tools, ERP platforms, billing systems, and customer onboarding tools.

• Establish governance for data quality, tracking parameters, campaign tagging, and reporting standards to support predictable forecasting and informed GTM decisions.

• Evaluate, implement, and oversee MarTech and GTM systems that enhance marketing productivity, measurement, and alignment with Sales (e.g., intent data tools, ABM platforms, enrichment tools, event platforms).

Required Knowledge, Skills, and Abilities (KSAs)

• 7+ years of B2B marketing experience (SaaS, IT, cloud, or infrastructure preferred).

• Proven success in brand development, demand generation, and multi-channel campaign execution.

• Strong understanding of digital marketing channels, analytics, and attribution.

• Demonstrated ability to translate technical capabilities into compelling messaging for technical and executive audiences

• Ability to operate strategically while executing tactically in a hands-on environment.

• Excellent communication, cross-functional collaboration, and project management skills.

• Familiarity with marketing automation and CRM systems (HubSpot preferred), working with Sales Ops/RevOps—not owning CRM operations.

Education and Experience Requirements

• Bachelor’s degree in Marketing, Business, Communications, or related field preferred.

• Minimum of 5 years of relevant B2B marketing or sales operations experience.

Languages

• Fluency, both written and spoken, in English is required.

Working Conditions & Physical Requirements

• Location flexibility: Remote/Hybrid within the U.S.

• Travel: Occasional domestic travel for events and meetings.

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Core Responsibilities

• Monitor datacenter infrastructure, respond to alerts, troubleshoot, and communicate with internal teams
• Monitor customer ticketing system, respond to requests, and communicate with customer to resolve issues
• Provide hands-on support when needed on customer systems
• Work with internal engineering teams on supporting infrastructure and installing new infrastructure
• Complete scheduled tasks as part of NOC team to ensure proper operations
• Generate well-written SOP that meet company’s standard
• Training new NOC technical staff

Required Knowledge, Skills, and Abilities (KSAs)

• Proven technical competency in “IP network and DNS” plus 3 additional from the following core skill areas:
  
  • Server, Network, Storage hardware
    
  • Server Virtualization with Hypervisors VMware, Hyper-V, or KVM
  • Storage Area Networks
  • Windows Systems Administration
  • Linux Systems Administration
• Very reliable and possesses the flexibility to handle different tasks
• Intermediate experience supporting Linux (CentOS & Ubuntu) and Windows servers (2016 to 2022) OS including Active Directory & GPO
• Advance skill in utilizing Linux and Windows logs
• Thorough understanding of Linux commands, filesystems and shell scripts
• Intermediate skills in troubleshooting IP network in a Linux and Windows environment such as TCP/IP, subnetting, DNS records & resolution, DHCP, SSH, Iptables etc.  
• Strong hardware (RAID 1,5,6,10, RAID controllers & i-Drac) configuration and troubleshooting skills including patching and firmware updates
• Excellent oral and written communication skills and willingness to work effectively as a member of a support team. At the same time, has the ability to solve problems on their own when necessary  
• Fast and efficient customer service skills. Experience working with help desk ticketing system, writing e-mail responses, and providing basic written instructions
• Basic skill in troubleshooting and configuring hardware firewall
• Intermediate skill of cloud building or migration
• Ability to install, configure & operate Veeam including backup, replication and restoration  
• Knowledge of installing and configuring Zabbix server

Education and Experience Requirements

• 3 years of experience in IP Networking and DNS required
• 3 years of experience in installing & supporting Windows servers and Linux operating system required
• 2 years of experience dealing with common services, programing languages and monitoring systems such as SMTP, SNMP, BIND, Apache, IIS, NGINX, Powershell, Perl, Python, Node.JS, and HA Proxy preferred
• 2 years’ experience installing and configuring Hyper-V, VMWare, or some Open-Source virtualization platform required
• Experience working in a data center preferred
• 1 year experience in Veeam installation, configuration and operation required
• 1 year experience in Zabbix installation and configuration preferred
• 1 year experience in updating & configuring basic hardware firewall required
• Experience with Linux and LAMP stack both in system administration and installation/configuration preferred
• Bachelor’s degree in computer science, computer engineering, information systems, or equivalent preferred
• Any IT certification is a plus

Languages

• Fluency, both written and spoken, in English is required.

Working Conditions & Physical Requirements

• Travel: Willingness and ability to travel domestically and internationally preferred.
  
• Physical Requirements:  
  
  • Ability to occasionally lift and/or move up to 50 pounds.
  • Occasionally required to run and dress network or power cables.

Key Performance Indicators (KPIs)

• System Uptime: Maintain system uptime at 99.9% or higher for critical infrastructure. ‍
• Incident Response Time: Respond to high priority customer tickets within 1 hour, Stabilize critical infrastructure incidents within 4 hours of initial notification, and non-critical incidents within 1 business day. ‍
• Project Delivery: Successfully complete 90% of infrastructure projects within scope, on time, and within budget. ‍
• Automation Efficiency: Implement and maintain automation scripts that reduce manual intervention by 25% or more. ‍
• Backup Success Rate: Achieve 100% backup success rate for critical systems and services. ‍
• Security Remediation: Address and resolve 100% of high-priority security findings within 72 hours. ‍
• Client Satisfaction: Maintain client satisfaction with presales and support efforts at 90% or higher based on feedback surveys. ‍
• Documentation Accuracy: Ensure 100% accuracy in system documentation, with updates completed within 72 hours of changes.

Core Responsibilities

• Infrastructure Operations & Support: Manage assigned infrastructure systems, ensuring their stability, security, and efficient operation.
• Project Execution: Complete assigned project tasks on time and within scope, ensuring project goals are met.
• Consulting: Provide expert IT infrastructure knowledge and consulting for assigned projects.
• Automation: Develop infrastructure automation code and documentation to streamline processes and improve efficiency.
• On-Call Support: Provide on-call after-hours IT infrastructure support on a rotating schedule.
• Presales Engineering: Support presales engineering efforts by providing infrastructure expertise to existing and prospective clients.

Required Knowledge, Skills, and Abilities (KSAs)

• Networking: Knowledge of network addressing, Internet protocols, and DNS. Proficiency in automation is required.
• Virtualization & Hyperconvergence: Advanced experience with VMWare VSAN, Microsoft Hyper-V, or Azure Stack Hyperconverged Infrastructure.
• High Availability Design: Experience in designing highly available systems.
• Governance & Standards: Familiarity with standards documents and governance practices.
• Business Process Design: Knowledge of business process design and implementation.
• Systems Administration: Experience with Linux/Unix systems administration.
• Project Management: Understanding of project management methodologies and tools.
• Scripting: Experience with scripting languages such as Perl, Shell, Python, or PowerShell.
• Networking: Knowledge of network addressing, Internet protocols, and DNS.
• Best Practices: Familiarity with infrastructure administration and information security best practices.
• Windows & Active Directory: Strong understanding of Windows Server environments and Active Directory infrastructure.
• Storage: Experience with network storage and object storage solutions.

Education and Experience Requirements

• Education: Bachelor’s degree preferred
• Experience:
  
  • Minimum of 5 years of relevant IT experience.
  • Experience with network devices including Cisco, Juniper and Fortinet.
  • Experience with server and storage virtualization.
  • Proficient in Linux operating systems.
  • Experience with Microsoft Windows Server and Active Directory.

Languages

Fluency, both written and spoken, in English is required.

Working Conditions & Physical Requirements

• Travel: Willingness and ability to travel domestically and internationally preferred.
• Physical Requirements:  
  
  • Ability to occasionally lift and/or move up to 50 pounds.
  • Occasionally required to run and dress network or power cables.

Key Performance Indicators (KPIs)

• System Uptime: Maintain system uptime at 99.9% or higher for critical infrastructure.
• Incident Response Time: Resolve critical infrastructure incidents within 4 hours of initial notification, and non-critical incidents within 1 business day.
• Project Delivery: Successfully complete 90% of infrastructure projects within scope, on time, and within budget.
• Automation Efficiency: Implement and maintain automation scripts that reduce manual intervention by 25% or more.
• Backup Success Rate: Achieve 100% backup success rate for critical systems and services.
• Security Remediation: Address and resolve 100% of high-priority security findings within 24–48 hours.
• Client Satisfaction: Maintain client satisfaction with presales and support efforts at 90% or higher based on feedback surveys.
• Documentation Accuracy: Ensure 100% accuracy in system documentation, with updates completed within 48 hours of changes.
• On-Call Response Time: Ensure response times for on-call support are within 30 minutes during scheduled rotations.